Return & Refund Policy

At Aishani Collection, we strive to ensure your satisfaction with every purchase. Please read our return and refund policy carefully:

1. Returns

1.1 Eligibility: Returns are not accepted.

2. Exchanges

2.1 Eligibility: Customers may request a product exchange.
2.2 Shipping Charges: Customers are responsible for paying the shipping charges for exchanges.
2.3 Time Frame: Exchanges must be requested within 7 days of order delivery.

3. Process

3.1 Initiating a Return or Exchange: To initiate a exchange, please contact our customer service team with your order details, parcel opening video, and order ID.
3.2 Approval: Once your return or exchange request is approved, we will provide instructions on how to return the product.

4. Refunds

4.1 Refund Method: Refunds are not accepted.

5. Contact Us

If you have any questions or need assistance with your return or exchange, please contact us at support@aishanicollection.com